Refund policy

Return Shipping & Fees
Please note that customers are responsible for all return shipping fees.

C’est Naturel Boutique cannot claim responsibility for any returns that are lost or stolen while in transit

Return Policy: Regular Priced Items
As much as we want you to love your new outfits, If you are not completely satisfied with your regular-priced items, we are pleased to offer you a refund within 14-days of the shipping date or delivery date, whichever is later.

Returned items must be in their original condition unworn, unwashed, not damaged, with original tags attached, and must be accompanied by the original packing slip. Once your refund is processed you will be notified via email. Please allow up to 7- 14 days for your return to be processed.


Return Policy: Sales & Final Sale Items
ALL SALE ITEMS ARE FINAL SALE. We cannot offer refunds, exchanges, or credits on Sale items, Style Steals, or Cyber Monday and Black Friday purchases.

In the event, that a sale/ final sale item is returned, you will have to pay for it to be returned to you or it will be donated to a local charity.


Phone: (416)910-8601

Return Address
Attn: Online Returns
C’est Naturel Boutique
3300 Fairview Street
Unit 6B
L7N 3N7